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Fantastic Mini Vacay
My son and I stayed from Wednesday, August 8th through Saturday, August 11th. I worried prior to check in after reading all the really bad reviews and despite being right in front of the elevators, we were so very pleasantly surprised when we opened the door!
Even though check in is listed at 4pm, we arrived to town early (2pm), decided to just touch base and make sure everything was good with my reservation, not expecting to be able to check in and to our surprise, our room was ready early! Front staff was extremely friendly at check in and check out too.
We get up to our room and we couldn’t have been more pleased! As you can see in the pics, everything was clean and there was plenty of room.
I can’t speak about the restaurant or maid service as we didn’t eat there and we had the “do not disturb” sign up the entire stay. We brought our own beach towels and there were plenty of bath towels, toiletries, garbage bags, etc for two people for 3 nights.
The only thing I was worried about, once we got in the room, was the possibility of elevator noise at night. The only time we could really hear anything from the elevators is when we were in the kitchen/bathroom area. The a/c unit drowned out everything while we were sleeping. Side note: let me tell you how AWESOME it was having a room right off the elevator....no walking with all our stuff!! Whether you’re coming in from the beach, bringing your stuff up to the room or packing up and bringing it back to your car, it’s so nice to not have to haul it down the length of the building!
The outdoor pool was so soothing after a day on the beach and my son loved the lazy river. I kinda wished it went outside in the sun more, but it was still cool! Also, it would be nice if someone was checking for wristbands though. I did see numerous people at the pool without them.
Overall this was such a fantastic time for my son and I and a major reason was because of our stay at this hotel.
Great view of the beach. Staff was friendly hot tubs can be a little cleaner,dont know if because of time of year why they were not. I really like staying here and will stay again. Breakfast is really good and some rooms has been redone really love that. Over all they are getting better. Great view of the beach. Staff was friendly hot tubs can be a little cleaner,dont know if because of time of year why they were not. I really like staying here and will stay again. Breakfast is really good and some rooms has been redone really love that. Over all they are getting better.
Week at the Beach!
Sandcastle South was exemplary in every way! Extremely nice front desk, housekeeping and maintenance staff. And the pools and Beach Bar are simply outstanding! This place is simply incredible and we will come back next summer for sure!
Last minute trip to the beach for the weekend and found this place for a good price. The staff was very friendly, room was nice and clean, and had a very nice view of the ocean. There are several pools which was nice. And they are heated which was great since it was cold when we went. Only complaint was one of the hot tubs wasn't hot and another wasn't working at the time. Overall good experience though.
We stayed at Sandcastle in Feb. It was so nice. The room was clean and we always had clean towels and anything we needed. Thank you Jackie and Kenya. These two staff members were great and went over and above. The other staff was so friendly and always willing to help. The front desk crew were great. Anything you asked if they could do it they would. The laundry room was clean and the machines were new and worked well. We loved the pools and hot tubs. Always clean and ready for us to use. Yes they were remodeling but it did not cause any issues. The beach was right at your door step. We loved our ocean view room. We cannot tell you how happy our stay was and thank you so much. Yes we will be back in 2018 but this time staying for Jan. Feb. and March. Thanks again to all the room staff cleaners you were all awesome.
Stay Feb 2017