Check-in is 4pm or later.
Check-out is 11:00 am.
We cannot guarantee an early check-in as our housekeeping staff needs time to turn over the rooms. And the same applies for checking-out late, we cannot guarantee a late check-out due to the need for housekeeping to turn the rooms over.
Yes, if you booked directly through our hotel you can contact our front desk. If you booked through a third-party reservation system (Hotels.com, Booking.com, Expedia or Priceline) you will have to contact them.
Our cancellation fee is 20% of the deposit if canceled prior to 14 days of arrival. No refunds for cancellations within 14 days of arrival or for early departure. Groups may have a different policy. This will be provided to you. If you booked through a 3rd party, that company will tell you the cancellation terms.
We do not issue refunds for early check-out.
When paying in cash, a security deposit of $200 is taken at check-in, but will be refunded at check-out as long as there are no damages to the room. When paying in cash, a security deposit of $200 is taken at check-in, but will be refunded at check-out as long as there are no damages to the room. Prepaid cards are not accepted as security deposits upon check-in.
Yes, the guest will need to present the credit card used to make the reservation and a valid I.D at check-in.
13% currently (subject to change)
The use of all amenities at the hotel such as the water amenities, one parking place and wifi. Special events the hotel offers like our Summer and Holiday Events. Use of the in-room safe; credit card "toll free" and local calls.
Yes, we have a limited number of handicap rooms available. Please call the hotel for additional information.
Yes, We have 2 handicap parking spots in the loading/unloading 15 minute parking on lobby level. We have 4 handicap parking spots on the ground level close to the two handicap accessible ramps.
Yes, We have two accessible handicap ramps on the ground floor. One is to access the elevators and the other is to access pool deck. Lobby area is accessible to handicap people. We also have a Pool Lift Chair to help handicap people get in and out of our pools.
Yes, we have a limited number of cribs available. Please call the hotel for additional information.
Yes. One parking pass per unit is included with your stay.
Yes, a wireless network is available throughout our resort.
We have a seasonal restaurant on the property that serves a buffet styled breakfast from 7am - 11 am. Adults are $7.99 plus tax and kids 9 and under are $4.99 plus tax.
One Oceanfront Pool, one Indoor Pool, one Kiddie Pool, one Endless River, one Hot Tub and a Seasonal Poolside Cabana Bar.
9am - 11pm
Yes, both our indoor and outdoor pools are heated to 88 degrees.
Absolutely no coolers are allowed at the pool per state law.
Yes, we have towels by the pool area but you may want to bring your own beach towel. These towels should not leave the pool area.
We accept adults 25 years or older to stay with us or accompanied by a parent / guardian.
No. I'm sorry. Our resort does not accept locals.
I'm sorry. We do not accept pets.
Daily service is provided except winter rentals and weekly stays.
Yes, click here to view a map to our resort and to get directions.
We accept cash, Visa, Mastercard, Discover, and American Express. We also welcome traveler checks. All payments must be in US dollars.
The room includes 2 Queen Beds, 1 TV, 1 Small Refrigerator, Microwave and a Private Oceanfront Balcony. Click here to view the room diagram.
The room includes 2 Queen Beds, 1 TV, 1 Table with 2 chairs, Kitchen (Stove, Refrigerator, Microwave, Coffe Maker, Toaster, Cooking Utensils, Service for 4) and a Private Oceanfront Balcony. Click here to view the room diagram.
An Oceanfront Room sleeps 4 people with 2 Queen Beds, 1 TV, Refrigerator, Microwave, and Private Balcony. An Oceanfront Suite sleeps 6 with a max of 4 adults. The suite boasts 2 Queen Beds, 2 TVs, a Wall Bed, Stove, and a Private Balcony.
Yes! All of our rooms are oceanfront!
Yes, we offer several golf packages to select from. Click here to view our golf packages.
No, but the front desk can direct you to a fitness center nearby.
Yes, there is a business center in the Lobby area for guest renting with our onsite rental company.
Our oceanfront resort offers accommodation choices as varied as you are! With all the comforts of home, our resort features a variety of floor plans which offer suitable accommodations for whatever you require.
Phone: 1-800-809-7263
Sandcastle Oceanfront Resort SouthBeach | 2207 South Ocean Boulevard | Myrtle Beach, South Carolina 29577